Welfare Specialist II

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Grade 18

Pay Range:  $53,494.00 - $60,208.00 - plus a comprehensive benefits package

General Statement of Duties:

Determines client eligibility for emergency and/or general welfare assistance.  Assesses long term needs for self-sufficiency and makes referrals to other agencies as needed; performs directly related work as required.

 Examples of Essential Work:

·                     Interviews applicants, assesses needs, determines eligibility and issues vouchers as eligibility requirements are met;

·                     Assesses clients long term needs, resolves problems as possible and develops appropriate plans of action;

·                     Acts as liaison and advocate for the client with other Federal, State and municipal agencies, landlords and utility companies as needed;

·                     Confers with medical facilities and doctors on the medical/pharmaceutical needs of client;

·                     Investigates client’s background, verifies information, makes home visits as necessary and  monitors client’s compliance with allowable purchases and activities;

·                     Assesses emergency or crisis situations and expedites assistance as necessary;

·                     Writes detailed case notes on each client and keeps statistical data for tracking and informational purposes;

·                     Assesses client’s long-term needs, resolves problems as possible and develops appropriate plans of action in conjunction with the client;

·                     Understands and employs utmost care with regard to the decision making process;

·                     Meets regularly with staff and residents of the family shelter to monitor client progress; 

·                     Directs and monitors case plans and responds immediately in crisis situations; and more...

Acceptable Experience and Training:

·                     Graduation from an accredited college or university with a Bachelor’s Degree in a related social science field; and

·                     Considerable experience in social service programs; or 

·                     Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.

Required Special Qualifications:

·                     None.