Welfare Specialist II
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Grade 18
Pay Range: $53,494.00 - $60,208.00 - plus a comprehensive benefits package
General Statement of Duties:
Determines client eligibility for emergency and/or general welfare assistance. Assesses long term needs for self-sufficiency and makes referrals to other agencies as needed; performs directly related work as required.
Examples of Essential Work:
· Interviews applicants, assesses needs, determines eligibility and issues vouchers as eligibility requirements are met;
· Assesses clients long term needs, resolves problems as possible and develops appropriate plans of action;
· Acts as liaison and advocate for the client with other Federal, State and municipal agencies, landlords and utility companies as needed;
· Confers with medical facilities and doctors on the medical/pharmaceutical needs of client;
· Investigates client’s background, verifies information, makes home visits as necessary and monitors client’s compliance with allowable purchases and activities;
· Assesses emergency or crisis situations and expedites assistance as necessary;
· Writes detailed case notes on each client and keeps statistical data for tracking and informational purposes;
· Assesses client’s long-term needs, resolves problems as possible and develops appropriate plans of action in conjunction with the client;
· Understands and employs utmost care with regard to the decision making process;
· Meets regularly with staff and residents of the family shelter to monitor client progress;
· Directs and monitors case plans and responds immediately in crisis situations; and more...
Acceptable Experience and Training:
· Graduation from an accredited college or university with a Bachelor’s Degree in a related social science field; and
· Considerable experience in social service programs; or
· Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
Required Special Qualifications:
· None.