Customer Service Representative I - 1020 - Parking

• Answers department telephone calls, receives and greets visitors to the department and provides information to callers and visitors or refers callers and visitors to other appropriate departments or City personnel;
• Prepares correspondence, lists and other documents on computer;
• Gathers, assembles, updates, distributes and/or files a variety of information, forms, records and data as requested;
• Receives cash for designated items, makes appropriate change and reconciles cash drawers;
• Processes applications, licenses or related documents as necessary;
• Distributes incoming mail to all appropriate City departments;
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions; and more..

Acceptable Experience and Training:

• Graduation from High School or possession of a GED; and
• Some experience in general office operations; knowledge of keyboard and ability to type at a reasonable speed, or
• Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.

Required Special Qualifications:

• None.

To apply please visit our website:  https://www.manchesternh.gov/Departments/Human-Resources/Employment