Business Manager - Municipal Services

Business Manager - Municipal Services
Full-time, Benefitted
FLSA STATUS: EXEMPT
AFFILIATION: SALEM PUBLIC ADMINISTRATORS ASSOCIATION (SPAA)

ABOUT THE ROLE: Are you an organized, detail-oriented, and proactive administrative leader looking for an exciting opportunity to support critical municipal services? The Town of Salem is seeking qualified applications for the Business Manager for the Municipal Services team, where you'll play a key role in ensuring the efficient operation of Public Works, Utilities, and Engineering divisions. This position offers an opportunity to manage diverse tasks, from overseeing budgets and grants to coordinating large-scale capital projects and ensuring compliance with local, state, and federal regulations.

ACCOUNTABILITY: Reports directly to and is accountable to the Director of Municipal Services (or their designee).

WHAT YOU’LL DO: (The following is a summary, please see job description for full details.)
In this highly independent role, you'll work closely with the Municipal Services Director, assist in long-term strategic planning, and manage critical day-to-day operations. You'll be involved in everything from preparing the department's annual budget and fee schedules to managing procurement processes and payroll compliance. Additionally, you’ll be instrumental in supporting the administration of grants and the transfer station, working with vendors, and handling emergency and weather-related operations. 

• Manage day-to-day operations of the administrative support functions, including document management, record-keeping, scheduling, and correspondence.
• Ensure effective communication and collaboration between the Administrative Assistant, the Finance Department, and other departments.
• Coordinate and manage special projects within the Municipal Services department, ensuring projects are completed on time and within budget.
• Works with the Municipal Services Director to prepare the annual budget.
• Plays an active role in long term strategic planning including department’s capital improvement plan and master plans.
• Prepares the annual fee schedule for the department based on historical data and projections for future operational needs. This includes creating annual revenue projections at the current fee schedule and the proposed fee schedule. 
• Provide strategic support for the development and implementation of operational policies and procedures.
• Foster a positive working relationship with other Town departments, ensuring collaboration and efficient operation.
• Responsible for the business side of large capital projects including purchase order management, invoice review, and submission to Accounts Payable for timely payment.
• Works closely with any consultant including Owners Project Managers to ensure paperwork is completed on time.
  
  

REQUIREMENTS: (below is a summary, please see job description for full details.)

• Bachelor’s degree in business administration, Public Administration, Finance, or a related field.
• State of NH Local Public Agency (LPA) certification.
• Minimum of five (5) years of experience in a responsible administrative role, with a focus on office management, public contact, and customer service.
• Experience with time and attendance reporting is highly desirable.
• Proficiency in computer-based applications, including Microsoft Office with an extensive experience with Excel, file management systems, and accounting software products.
• Understanding basic budget processes and accounting principles is a plus.
• Strong initiative and knowledge of current administrative practices.
• Excellent organizational and problem-solving skills, with attention to detail.
• Ability to manage both paper and electronic filing systems and produce professional documents, such as contracts, response letters, and project spreadsheets.
• Must be highly organized, capable of working under minimal supervision, and able to manage multiple tasks simultaneously.
  
  

WHAT WE OFFER: Benefits provided by the Town are described in the SPAA Collective Bargaining Agreement, and include:

Annual paid time off: 15 days’ vacation, 12 sick days;2 personal days; 11 holidays.

Health, and Vision Insurance HSA: Employee pays:
$62.81/ week for family coverage.
$46.50/week for 2-person coverage.
$23.09/ week for single coverage.

Dental Insurance: Employee pays:
$11.71/ week for family coverage.
$5.06/ week for family coverage.
$0.00/week for single coverage.

If an employee already has qualifying insurance, the Town will pay $5,000 annually to waive coverage.

Disability Insurance: 70% of base wages for up to 26 weeks.

Life Insurance:  Equal to base annual earnings.

New Hampshire Retirement System Group I: Defined benefit pension plan.

Tuition reimbursement for pre-approved courses.

The salary range for this position is $67,211 - $71,444 in accordance with SPAA CBA and dependent upon qualifications and experience. 

HOW TO APPLY: All applications for this position will be held in confidence. A rating of applications will be based on candidates’ education, assessment, training, and experience as it relates to the requirements for this position. Therefore, it is essential to provide complete and accurate educational and employment information. Qualified candidates are required to submit a cover letter, current resume, three professional references, complete the Town’s employment application and email these documents to: jobs@salemnh.gov. Applications will be reviewed upon receipt.

CLOSING DATE: Open until filled.

                                                  The Town of Salem is an equal opportunity employer.