Communications Officer

This position is responsible for receiving calls for assistance from the public, dispatching appropriate public safety personnel, and maintaining a variety of department records for various police, fire and emergency medical services agencies.

• Receives and screens incoming telephone calls from the public and other public safety agencies; categorizes and prioritizes calls.
• Dispatches appropriate emergency personnel to incident locations; monitors status of emergency personnel; provides pre-arrival instructions to callers.
• Maintains a log of incoming telephone and radio calls; logs incoming calls for all participating agencies; prepares monthly activity reports.
• Monitors and routes incoming messages from national and state computer networks; enters and removes information as requested into National Crime Information Center (NCIC) and State Police Online Telecommunications (SPOT) networks, including information on missing persons or stolen property; validates information as required.
• Maintains a contact list of phone numbers for business and residential alarm customers; monitors and maintains the digitized alarm system for area businesses and residents.
• Initiates and assists other police personnel in gathering information for incident, accident, arrest/booking and other reports.
• Prepares videotapes of arrests and lock-ups for town, county, and state police as required.
• Monitors motor vehicle stops; records time and performs driver background checks.
• Processes NICS checks for agencies without terminals who are issuing pistol permits.
• Performs related duties.

For a full job description and to apply, please visit https://www.hanovernh.org/employment. 

Thank you!