Welfare Administrator
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Job Summary
The Welfare Administrator must be able to triage and schedule applicant requests for General Assistance for review and determine applicant eligibility and amount for financial voucher assistance based on interview, their request of assistance, application and documentation required to support their requests and resources according to RSA 165 and Merrimack Welfare Guidelines. The Welfare Administrator must be able to ascertain applicant needs, determine conditions of further assistance and refer them to appropriate agencies. The Welfare Administrator shall monitor applicants continued conditions of further assistance such as receipt of federal and state assistance and must have the ability to work effectively as a team member within the established rules, regulations, RSA’s, and Merrimack Welfare Guidelines.
Knowledge, Skills, and Abilities
Ability to work under minimal supervision while adhering to oral and written instructions; possession of strong communication skills; and the ability to maintain accurate records in complex situations. Honesty, integrity and the ability to keep confidential information private are critical elements. Knowledge and thorough understanding of, and the ability to apply sound judgement to, the provision of laws, regulations and policies pertaining to welfare administration; good knowledge of business English, spelling and writing skills; working knowledge of computers, software and office machines. Self-confidence and the ability to instruct and guide are essential.
Minimum Qualifications
A qualified individual will demonstrate a combination of education and experience that clearly indicates that the above knowledge, skills and abilities have been acquired. Degree in Social Science preferred, counseling experience helpful.
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