Title: Assistant to the Mayor – Director of Homelessness Initiatives Salary Range: $80,000 to $100,000 DOE and DOQ General Description: Working under the direction of the Mayor, the principal functions of this position are to provide administrative oversight to operations and activities related to the City’s response to homelessness as well as to perform community outreach services as necessary to reduce the rate of homelessness in the City of Manchester. The nature of the work performed requires that the incumbent establish and maintain effective working relationships with other City employees, the Board of Mayor and Alderman, business and community groups, State and Federal officials, representatives of the media and the public. The duties of this position are performed in a general office environment as well as in various settings throughout the City, including the Shelter/Engagement Center. Examples of Essential Work (Illustrative): - Under the direction of the Mayor, coordinate the City response to issues related to homelessness including the mitigation of homeless encampments;
- Strengthen collaboration and coordination between all homelessness service providers, including City departments, the State of New Hampshire DHHS, non-profit and faith based organizations;
- Create and implement a comprehensive ‘Housing First’ Homelessness Plan, use data to maximize the impact of the existing services and funding, as well as inform planning, resource allocation and track progress on key metrics;
- Work with the Manchester Continuum of Care (CoC) to research and analyze homelessness and related issues in the City and report findings;
- Perform community outreach to homeless and at-risk individuals, and provide information and conduct needs assessments so as to connect such individuals to services;
- Provide oversight of any City-run shelter locations as well as the City’s Engagement Center;
- Develop and implement communications strategies, including public outreach and the dissemination of materials related to services;
- Work with the Planning and Community Development Department to oversee the administration of the homeless services funding awarded to the City through state and federal sources including the application processes related to funders and sub recipients;
- Communicate with and provide updates to the Board of Mayor and Alderman and State entities regarding the City’s response to homelessness;
- Supervise and provide direction to the Project Assistant;
- Attend meetings, conferences, workshops and training sessions and review publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;
- Respond to citizens’ questions and comments in a courteous and timely manner;
- Communicate and coordinate regularly with other department personnel to maximize the effectiveness and efficiency of interdepartmental operations and activities; and
- Perform other directly related duties consistent with the role and functions of the position.
Required Knowledge, Skills and Abilities - Comprehensive knowledge of administrative practices and methods, including but not limited to human services program administration, planning and budgeting;
- Comprehensive knowledge of mental and behavioral health systems as well as supportive, transitional and affordable housing strategies;
- Ability to communicate effectively, both orally and in writing; ability to present recommendations clearly and concisely; ability to testify effectively before government bodies, community and business groups;
- Ability to establish and maintain effective working relationships with City officials, State and Federal officials, department directors, and community, business and related public groups;
- Ability to compile and interpret complex sets of data;
- Ability to build collective impact and investment strategies, leverage resources and funding, to bring initiatives to scale;
- Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
- Ability to understand and follow oral and/or written policies, procedures and instructions;
- Ability to prepare and present accurate and reliable reports containing findings and recommendations;
- Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
- Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
- Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
- Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
- Integrity, ingenuity and inventiveness in the performance of assigned tasks.
Acceptable Experience and Training: - Graduation from an accredited college or university with a Master’s Degree in Public Health, Social Science, Public Administration or a closely related field; and
- Extensive experience in working within homelessness in the development, delivery, monitoring or evaluation of community programs, including some supervisory role; or
- Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
Essential Physical Abilities: - Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively;
- Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to review a wide variety of written material in electronic or hardcopy form;
- Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a personal computer and related equipment;
- Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to have access to various work sites throughout the City and out of the area.
To Apply: Qualified candidates may apply directly through the City website. Please visit the following link: www.manchesternh.gov/Departments/Human-Resources/Employment. |
